Frequently Asked Questions

Feel Free to call at 281-313-2130 or email at if you need further assistance. We can process your order over the phone if you like.

Basic Questions

• What is a web site?
• Why do I need a web site?
• What is a domain name?
• How do I obtain a domain name for my web site?
• What Is "e-commerce" and how do I get it for my business?
• Do you provide dial-up access?
• Do you support foreign domain names, such as yourdomain.co.uk?
• How long will it take for my site is made available to me?
• How do I get my web site publicized worldwide?
• Are email addresses included with a WebTwister web site?
• Do you have email autoresponders, aliases and forwards?
• Do you support third level domain names, like domain.webtwister.com?
• What do you charge for secured server access?
• How can I get in contact with a WebTwister salesperson?

Finance Related Questions

• How can I compare your various hosting packages head to head?
• Do you accept credit card payments for web hosting?
• Do you accept payment by check?
• Do you accept billing by purchase order?
• How do I pay if am based outside the United States?
• Can I pay monthly on an annual plan?
• How can I get in touch with WebTwister about my billing?

Technical Questions

• What type of web servers do you use?
• How do I move my existing web site over to WebTwister?
• Can I publish a web site using non-"Wintel" computers, such as the Apple Macintosh or a Linux-based PC?
• How do I access my POP3 email accounts?
• Do you support password protected directories?
• What online databases do you use or support?
• Do you offer FTP access, anonymous or otherwise?
• How can I compare your various hosting packages head to head?
• Do you accept credit card payments for web hosting?
• Do you accept payment by check?
• Do you accept billing by purchase order?
• How do I pay if am based outside the United States?
• Can I pay monthly on an annual plan?
• How can I get in touch with WebTwister about my billing?
• What is the FTP transfer limit on WebTwister.Com sites?
• Do you offer CGI script support?
• Do you offer Java support?
• What type of SSL technology do you use?
• Do you provide Server Side Includes (SSI) capability?
• Which web browsers will work on my web site?
• How do I contact WebTwister.Com for technical support?